Policies & Procedures

Child Protection and Safeguarding Children

Designated Safeguarding Lead: Jacqui Cornish
Deputy Safeguarding Lead: John Stryker

Waterloo Lodge School has Safeguarding and Child Protection procedures, policy documents and a training programme that incorporates Government and Policy Legislation. Staff are given a copy of the Child Protection Procedures. Staff receive annual training from an outside consultant. Parents/carers, social workers, placing authorities and other significant people are offered a copy of the Child Protection policy.

Waterloo Lodge provides policy guidance, which sets out clear guidelines and expectations in the school with regards to appropriate relationships between all staff and the children. At Waterloo Lodge we provide a very caring and professional setting in which the children will be given full emotional support without it being detrimental to their safety and well-being. All staff are aware of their responsibilities for Safeguarding and promoting the welfare of young people.

Waterloo Lodge has a duty of care and therefore a responsibility to pass on any child protection and safeguarding concerns to the relevant children’s social care services.

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We take all complaints seriously. We have a full complaints policy and procedure which is available from the school office or for download below.  Initial complaints should be made to the Head of School, Debbie Procter via telephone on 01257 230 894 or via email to admin@waterloolodge.co.uk. If the complaint is concerning the Head of School please contact James Joyce, Assistant Director – Education on 01204 522667.  An appeals process is included in this policy.

There was 0 complaints in the academic year 2017/18

Complaints policy


Full details of the following policies are available on request by contacting the school office:

  • Anti-Bullying
  • Drugs Education
  • First Aid
  • Health and Safety
  • School Visits
  • Special Educational Needs
  • Unauthorised absence